Support

Stuck, or found a bug? Email hello@theboing.app and we'll get back to you.

How does Boing work?

Take a before photo and an after photo, pick a sound, and send the link. Whoever opens it taps the picture: it boings over to the after photo and plays the sound. It works in the app and in any web browser.

How long does a Boing last?

30 days. After that the link shows "This Boing has boinged away".

I can't hear the sound

Turn the volume up. In the app, Boing plays its sound even when your phone is on silent.

The link opens a web page instead of the app

That's fine: the Boing works there too. To open it in the app, tap Open in the app on that page.

I bought sound packs. How do I get them on a new phone?

Sign in with the same Apple ID, open the sound picker (Change next to the sound when making a Boing) and tap Restore purchases at the bottom.

Can I get a refund?

Apple handles all payments and refunds. Ask for one at reportaproblem.apple.com.

Someone sent me something inappropriate

Tap Report under the Boing in the app, or Report this Boing on the web page. We'll take a look and remove it if it breaks the rules.

I want a Boing I sent deleted

Every Boing is deleted after 30 days. To have one deleted sooner, email hello@theboing.app with its link.